I've had my solar installed by Freedom for just about a month now and figured between all the weather events we had now's a good time to write my review. It might be a little long, but I figured this may help someone new to solar or concerned with things I was concerned with.
Freedom Solar Company:
When I decided to get solar, I contacted 10 companies. Some may feel that excessive but for the money you spend for solar you want to make sure you’re getting the best deal. Once I choose Freedom I instantly knew I picked a great company. They were responsive and made me feel like more than an account number. The company took care of all the paperwork with the HOA and permits for the city. I am more than thrilled with picking Freedom
I worked with Jonathan Baldridge for my project. I am not the easiest person to work with, so I'll start with that. Between my crazy schedule and the fact I research everything I can before a purchase you can only imagine I had a lot of questions. Also, there is a lot of conflicting information out there when it comes to solar so having someone in the know was great. Jonathan was very patient, responsive and informative especially when I had 1-5 questions a day. Even after the installation he continues to reach out with check-ins to make sure things are good.
The survey team came out with a drone checked my roof and after a couple of days came up with a design that fit what I wanted and pleased my wife’s requests for limited front visibility. The person who came out for the survey was great and friendly. I was his last job for the day so he had no issue explaining the complete process after the survey and also how he loves working for the company. You would be surprised how many people you asked about a company and its all negative, but nope he was all praises. Again, another person from the company friendly and responsive.
For this one I’ll have to say we had a minor hiccup, nothing to do with the installation but more with a crew member. Nothing huge but again just a hiccup. The installation took about 6 hours for a 2-story house. Of course, typical me being me I had a question or two about some vents on the roof. One was to be capped the other cut down but not capped and the crew chief was more than happy to explain the process. We did an attic installation which means all wires run through your attic and out the side of the house where your panels are. Some people like it for the clean look, I’ll say this it is very clean. Some don’t want to risk it and have the wires run on the roof it your choice honestly. As I’m sure most homeowners I wanted to know where every wire was run so as usual, I asked. They were happy to explain what was going where and how they were sealing it so no leaks would occur. After everything was done, they cleaned the area set up my next appointment. For the last week or so we have had rain, ice and light snow. For all those events I went to the attic and checked to make sure there were no leaks and it was bone dry. So the installation was very well done.
This was the last step in the installation. The installation took a couple of hours and I’m not going to pretend I knew what he was doing. First time in the whole installation I didn’t really have a question plus you never want to bother anyone who’s messing with electrical wires. Once he was done he explained how the system worked, walked me through the panels and what they do. He was also nice enough to explain how batteries would work once I decide to get them with the system setup I have. He cleaned up and was done with that part.
So far my system has been generating surplus electricity, This is common this time of the year. Can wait to see what it will do during the summer when I’m going to need that surplus. I went with the electric company Jonathan recommend due to the buyback rate and so far my first bill was nothing owed. I’m also happy the way the panels look, trust me I’ve seen some panels that would be a deal breaker. Also, the panels are big and I do mean big so the big plus for me is that you need less panels than an average system.
so far the only negative I have is more with Sunpower than with Freedom. It would be nice to have individual monitoring of panels on the app. I get they have a great product when it comes to solar panels, but the monitoring app is its weak point.
If you’re in the market for solar give Jonathan a ring he will get you set up. Freedom is a great company and should be on your short list for solar.