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Zenernet - Profile & Reviews

At Zenernet, our mission is to bring about Energy Independence for All. By going solar with Zenernet, you'll get a convenient and informative online consultation, a high-performance system tailored to your exact needs, a stress-free install at a very competitive price, and a trusted partner to work with in the future as your energy needs change and new technologies emerge. Our reviews are a testament to how we deliver the best customer experience in solar. Cut expenses, lock in a better rate on energy, and gain independence from your utility company with Zenernet!

29 reviews

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  • "I want my money back"

    Reviewed Mar 07, 2022

    Contract signed last year November. Until now, it's weeks past the promised installation date. Nothing is happening. I want my money back.

    Dan Middleton
    Installer
    Response from Zenernet
    Responded Mar 08, 2022
    Response from Zenernet
    Responded Mar 08, 2022

    Hello - we have been trying to reach you to resolve this situation. Progress is being made on your project, and we'd love the opportunity to update you on our status and expected timeline to completion before you make a final decision. We apologize for the rocky experience to this point and hope to leave you with a better impression of our company.

  • "Do Not Use Them"

    Reviewed Mar 02, 2022
    Updated Mar 02, 2022

    I will keep this simple and give the facts:

    - installation has been delayed six months (because employees keep quitting or are fired and because they made mistakes with paperwork and permits) and still isn't complete
    - installer was a local person they hired with no oversight. I don't even know who they were or if they were qualified.
    - installation was done wrong with three different issues. Design was changed without authorization, system was not grounded which is a massive fire hazard and insurance liability
    - my project manager quit and they didn't even tell me
    - first inspection failed, was told it needs to be reinspected, then that it doesn't need to be reinspected because the county doesn't require it (which is completely wrong)

    Since posting this review, I have been asked to contact the company to get a resolution - except I already have. I have escalated this issue to the point that where the Operations Manager and a VP are involved. I still have no date for completion. No confirmation that my system was installed properly or safely (specifically if it has been grounded or not which puts my entire house at risk).

    Dan Middleton
    Installer
    Response from Zenernet
    Responded Mar 02, 2022
    Response from Zenernet
    Responded Mar 02, 2022

    Hello. We're sorry to hear about this experience. Please reach out with your name and we'd be happy to look into it for you.

  • "James and Zenernet are fantastic!!!"

    Reviewed
    "James and Zenernet are fantastic!!!"

    Reviewed Nov 21, 2021

    As a novice to solar energy, I have to say Zenernet was amazing. James Roberts is an amazing and knowledgeable sales guy who walked me through the whole process. He was friendly, full of information and invested in the solar movement. The company as a whole appears to be on a great upward trajectory. I’d highly recommend Zenernet! Ask for James R. He’s great!

    Dan Middleton
    Installer
    Response from Zenernet
    Responded Nov 22, 2021
    Response from Zenernet
    Responded Nov 22, 2021

    Thanks for posting your review! We know most homeowners will be shopping for solar for the first time, so our energy consultants always try to be as informative and low-pressure as possible.

Get a custom solar estimate for your home

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Zenernet’s low-pressure, high-tech customer experience starts with an in-depth, virtual consultation to educate homeowners on solar that is unique in our industry. An expert energy consultant will answer all your questions about solar and help you design a customized system - all from the comfort of your home.

Zenernet helps homeowners get a better deal on energy and take charge of how they power their lives. We are also the only company in the industry to offer modular pricing, so you only pay for the system you want. Our installations are carried out by experienced local installers of the highest quality, and a personally-assigned project coordinator keeps you updated and takes the stress out of the process. Once your system is installed, monitoring tools let you see how much energy your system is producing and how much money it’s saving you, while we stay in touch as a trusted partner to address any future changes to your energy needs.

From convenient remote consultations to concierge-managed installs and beyond, Zenernet is dedicated to bringing you the best customer experience in solar!

  • Installation
  • Financing
  • Architecture
  • Energy Auditing
  • Construction
  • Solar Repair & Maintenance
  • Energy Efficiency
  • Solar PV
  • Energy Storage

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Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

Established

2017

Zenernet Headquarters

4340 E Indian School Rd, Suite 21-132
Phoenix, AZ
85018 United States

Workmanship Warranty

Workmanship warranty available in 10, 20, and 25 year increments, covering the entire system - installation, components, and roof - in addition to manufacturers' warranties.

Certifications

NABCEP

Licenses

Business Incorporation: 6624142

States served by Zenernet

  • Arizona AZ ,
  • California CA ,
  • Colorado CO ,
  • Florida FL ,
  • Illinois IL ,
  • Massachusetts MA ,
  • Missouri MO ,
  • New Jersey NJ ,
  • Texas TX