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Sunnova Energy - Profile & Reviews

Sunnova is a leader in residential solar, battery storage and system protection services, with customers across the U.S. and its territories. We are your source for clean, affordable, and reliable energy, with a simple mission: to power energy independence so our customers have the freedom to live life uninterrupted™.

162 reviews

Write a Review
  • "Solar installation"

    Reviewed Mar 05, 2022

    I have had a great experience from start to finish with everyone at this company. Alec is very good at what he does. The install crew was great and I have also worked with Morgan and Caitlin both very good and knowledgeable in their job. And extremely helpful with any questions or concerns you have. Thank you Al Mathews

    Myrna Villatoro
    Installer
    Response from Sunnova Energy
    Responded Mar 07, 2022
    Response from Sunnova Energy
    Responded Mar 07, 2022

    Hello al01850, thank you for the feedback. We are happy to know you are satisfied with your solar system.**MV

  • "Solar panels"

    Reviewed Mar 03, 2022

    Great working with them, very professional, clean up after they finish there work. Love working with them. Joe and Blake are great people to work with, answers all our questions.Makes us comfortable and no questions are stupid questions.

    Myrna Villatoro
    Installer
    Response from Sunnova Energy
    Responded Mar 07, 2022
    Response from Sunnova Energy
    Responded Mar 07, 2022

    Hello Barbiejaranilla41, thank you for the feedback. We gladly welcome you to the Sunnova family! Please feel free to reach out to our customer service for any assistance**MV

  • "Untimely Service"

    Reviewed Feb 22, 2022

    I am at a loss with this company. 3 months ago I bought a house that had solar panels installed years ago by Sunnova. It was obvious on the walk through that there was some water damage on the roof - after further inspection, it was found that the water damage was located at all the places the solar panels were attached to the roof at. As part of the solar panel agreement, ALL damage caused by the solar panels is warrantied.
    Well, it has been 3 months since we paid Sunnova $800 to temporarily remove the panels (Yes, we had to pay for temp removal of the system) & they haven't called to schedule the removal of the system yet. I have called in at least 1x a week to check on the progress, as the damage continues to worsen - There is really no point in calling, because the call team doesn't have any way of communicating with the scheduling team (very weird). The case has supposedly been escalated for over a month & there is still no movement. If I were to find a local company to remove the system myself, I would void the warranty. So I sit in a stand still watching the damage to my house continually worsen.

    My advice to anyone looking at this company to install solar panels - DO NOT. There has got to be a business out there that actually follows through with their warranties, & within a timely matter.

    Myrna Villatoro
    Installer
    Response from Sunnova Energy
    Responded Mar 07, 2022
    Response from Sunnova Energy
    Responded Mar 07, 2022

    Hello maryearl26, we will like to help. If you could send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you?**MV

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Our ongoing mission is to be the most reliable and efficient provider of low-cost solar power to homeowners. Sunnova offers the benefits of solar service through its network of local installation partners who work directly with homeowners. Sunnova maintains solar service agreements with each homeowner, providing worry-free electricity and service for years to come.

  • Financing
  • Solar Repair & Maintenance
  • Energy Efficiency
  • Solar PV
  • Energy Storage

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Get a custom solar estimate for your home

Get a custom solar estimate for your home

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Try Solar Calculator

Sunnova Energy Headquarters

20 Greenway Plaza #475
Houston, TX
77046 United States

Workmanship Warranty

25 Year Best-in-Class Warranty
With our Sunnova Protect™ Warranty, we cover your solar system for 25 years, including covering out-of-pocket expenses and coordinating repairs and maintenance. Limitations apply.

Licenses

Sunnova is licensed in every state we service.

States served by Sunnova Energy

  • Arizona AZ ,
  • California CA ,
  • Colorado CO ,
  • Connecticut CT ,
  • Delaware DE ,
  • Florida FL ,
  • Hawaii HI ,
  • Illinois IL ,
  • Louisiana LA ,
  • Maryland MD ,
  • Massachusetts MA ,
  • Michigan MI ,
  • Minnesota MN ,
  • Missouri MO ,
  • Nevada NV ,
  • New Jersey NJ ,
  • New Mexico NM ,
  • New York NY ,
  • North Carolina NC ,
  • Pennsylvania PA ,
  • Rhode Island RI ,
  • South Carolina SC ,
  • Texas TX ,
  • Puerto Rico PR

Languages spoken by Sunnova Energy

English, Spanish